CIB W70 International Conference in Facilities Management
Heriot Watt University, Edinburgh 16th - 18th June 2008 - CONFERENCE NOW OVER
Theme 6: Service Procurement and Delivery
In this topic, the conference programme considers the issue of support services. It considers the process of service procurement, specification, delivery and monitoring. It considers ways in which support services can be measured and the experience of various sectors including the hotel industry, office sector, manufacturing, and public buildings .
